Why is BARK Food breed specific?

Each breed has a unique profile of physical and behavioral characteristics that guide our recommendations. For example, labrador retrievers tend to skip the chewing part of eating dinner, which is why we have a slow feeder bowl for them! Pitties tend towards sensitive skin, so we've recommended a skin and coat supplement to help with that. Our breed-focused recommendations will help your dog be their best, happiest, and healthiest dog-self.

How can I transition my dog to BARK Food?

We generally recommend transitioning food over the course of one week, gradually phasing out the old food and introducing the new. For the first two days offer a meal that is 25% new food and 75% old food. After that, move to 50% and 50% for two days, then 75% new food and 25% old food for two more days. After that your dog should be ready to eat only their new food!During this transition you will monitor for any vomiting, diarrhea, or appetite change that would indicate your dog is having trouble with the new food. For more on transitioning dog foods see our guide here .

What is the difference between the breed recommendations?

For each breed, we have recommendations for food, supplements, and accessories, based on your dog's specific needs according to their breed, age, and any allergies. Each dog breed has some physical characteristics and behaviors that make it unique.

Do I have to purchase supplements with my bark food order?

Not if it doesn't feel right! But we recommend that you consider a supplement according to your dog's breed needs! How many of us humans have no skin care regimen whatsoever? High maintenance coats and sensitive skin need extra love in dogs too. The same goes for joint care in breeds prone to skeletal or mobility issues. Providing you with everything we can to help your dog thrive is what we are here for. Plus, the supplements are yummy so they act like a treat -- how great would it be to treat your dog with something they love AND provides extra health support?

What if my dog has allergies?

If your dog has a food-specific allergy, you may find that they do better when you eliminate a problem ingredient (usually a protein). Sometimes this can be accomplished by trying different recipes that contain different proteins. BARK has a selection of recipes that you can try for your pup. Additionally, dogs with general allergies often experience skin challenges. These guys may benefit from extra skin support, so if they tolerate fish consider our Alaskan Pollock kibble recipe (with lots of good Omega -3 and -6 fatty acids) as well as our skin & coat supplement. (We strongly recommend chatting with your vet, too -- sometimes food isn't the problem, or a very specific food is required).

Will you have dog food for other breeds in the future?

Yes, BARK is planning to expand our offering of breed specific food as we continue to grow.

I already feed my dog BARK food. What does this mean for me and how do I log in my account?

You will continue to receive the same great food for your dog! If you signed up before August 1st, 2022, please visit woof.barkeats.com to access your account.

Frequently Asked Questions

What are your business hours?

We are open Mon. - Fri. 9 am - 5 pm and
Sat 10am-4pm.

What Is Your Return Policy?

You can learn more about our return policy by visiting our page here.

What Is My Delivery Day?

You Can learn more about your Delivery Day here.

What Should I avoid In Pet Food?

Always read the label. Avoid inexpensive, less nutritional
ingredients and fillers. Corn, wheat, soy, and animal by-products are
fillers that lack the nutrition your pets need.

Meat by-products consist of organs and parts not desired for
consumption. They can include bones, blood, intestines, lungs, heads,
feet, and feathers. We think it’s important to use specific ingredients
such as chicken meal or brown rice. That way, you always know exactly
what you are getting. When brands use ingredients such as poultry
by-products, the ingredients can change from bag to bag. You may get
chicken in one bag and turkey in the next.

Changing ingredients suddenly can cause digestive upset. Most fillers
can be linked to excessive waste, poor nutritional absorption, and skin
problems like excessive scratching and hair loss.

Also make sure there are no chemical preservatives such as BHA
(butylated hydroxyanisole), BHT (butylated hydroxytoluene), or
ethoxyquin. These preservatives are potentially cancer-causing agents.
The long-term buildups of these chemicals in your pet’s body have not
been thoroughly studied and may ultimately be harmful.

How do I Switch From One Pet Food to Another?

When switching from one food to another or from one PetzWhze formula to another, we always recommend a gradual
transition. Normal bacteria in the intestine help your pet digest food. A
sudden change in diet can result in changes to the number and type of
bacteria and their ability to digest food, which can lead to intestinal
upset. Therefore, a gradual transition helps your pet’s digestive system
adjust to a new food without causing loose stool or an upset tummy.

We recommend a transition over a period of 7-10 days. Start with a
mixture of 25% new food and 75% old food for 2-3 days. Then switch to a
50/50 blend for another 2-3 days. If the transition is going well, move
to 75% new food and 25% old food for another 2-3 days until you are 100%
on the new food.

If at any time your dog starts to vomit, has loose stool, or appears
constipated, slow the rate at which you are switching food.

How Should I Store My Pet Food to Guarantee Freshness?

Store your pet food in a cool, dry place. Any dry kibble
pet food product is guaranteed fresh for up to a year or 12 months if
properly stored away from heat and moisture. We recommend putting your
pet food in a sealed container for best results.

Where do You Source Ingredients From?

The quality of our ingredients is extremely important to
us. We source our ingredients from valued and trusted suppliers who are
dedicated to providing the very highest-quality ingredients available on
the market today. The majority of our ingredients are locally sourced
in the state of Texas. We are one of only a few pet food manufacturers
that uses the amino acid complex minerals from Zinpro Corporation, which
has the research to prove its minerals are better absorbed and provide a
well-documented response when being fed. Many of the big-name brands
still use predominantly inorganic forms of trace minerals or less
bioavailable forms of organic trace minerals.

Are Products Gluten Free or GMO Free?

We are GMO-free except in the formulas that contain rice.
The following products are GMO-free: Select Multi Protein Recipe (Beef,
Chicken, Pork), Select Cold Water Recipe (Menhaden Fish), and our Grain
Free Products (Farm Fresh Recipe, Coastline Catch Recipe, Range Hearty
Recipe); all other PetzWhze Products are not GMO-free. However,
we do have a complex diversity of ingredients in our products and in
such ratios, that the GMO aspect is really very small. As for PetzWhze, we have been and will be prudent in using the finest and safest
ingredients from the best sources we have available.

All of our formulas are either grain free or made from gluten free grains.

Where Do I Find Feeding Guidelines?

You can find our feeding instructions in two places. Our
feeding instructions are located on the back of every bag of kibble as
well as on our website where feeding guidelines for each of our formulas
are listed. A feeding guideline is found on the back of all of our dog
food bags. An example is shown below for reference.

Dog Weight & Active Dog Recommended Serving:

10lbs+ = 1/2 - 1 1/2 Cups
25lbs+ = 1 1/2 - 2 1/4 Cups
50lbs+ = 2 1/2 - 3 1/2 Cups
100lbs+ = 3 1/4 - 4 1/2 Cups
125lbs+ = 5 - 7 Cups

Let's keep in mind that this is the suggested feeding amount for
an active adult dog. The serving size may increase or decrease a bit
depending on your dog's physical activity and age. If you are looking to
promote weight loss, go with the lesser recommended amount according to
weight. If you are looking to increase weight, go with the greater
recommended amount.

Where are Nature's Select & Next Level Made?

We are proud to produce all of our PetzWhze dry
kibble foods in our Texas-based manufacturing facility. All PetzWhze products are MADE IN THE USA and have USA sourced ingredients
with the exception of our lamb and green mussels which are sourced from
New Zealand. All of our formulas exceed AAFCO (Association of American
Feed Control Officials) standards.

Next level dog food is made in the same facility at natures select. which both are made right here in texas.

"USA Made" refers to our product being made here in the United
States. "USA Safe" refers to the USA approval of processing for our New
Zealand Lamb recipe which has lamb that is sourced from New Zealand. All PetzWhze Recipes are made in the great state of Texas!

Are Bags Recyclable?

Our PetzWhze poly-bags are BPA Free and #7 classification for recycling; Most neighborhood areas are starting to accept these but it is dependent on where you live. Otherwise, these need to be recycled through a commercial composting facility. Most major shopping stores have recycle bins available for our poly-bags and are a certified drop-off area.

How Long Does Your Pet Food Stay Fresh?

Since our product is made fresh bi-monthly, we ensure a
fresh bag upon every delivery. Our pet food has a shelf life of up to 1
year when kept in an air tight container or bag not exposed to direct
moisture or heat.

Our food never sits on our shelves for long. We get our shipments in
every two weeks. We use only natural preservatives which is why our
shelf life is about 11-12 months based on delivery. Store bought food
usually lasts up to 2 years because it contains chemical preservatives.
We do not have any chemical preservatives in our PetzWhze Pet
Food.

What is the Benefit of a Subscriptions?

PetzWhze Subscriptions is designed to offer the
convenience of pet food being delivered to your door on a recurring
basis. You never need to worry about running out of pet food (or treats)
ever again!

With that said, we have always offered an "auto-ship" program for our
long-time loyal customers, but never had the ability to offer an
incentive until Spring 2020! We are happy to announce that EVERY
PetzWhze Subscription item allows you to save 5% on every
purchase. Save money, gain convenience, and have the ability to adjust
your delivery schedule at any time. Learn more about our Subscriptions here.

Can I Skip, Adjust or Cancel My Subscription anytime?

Yes! That's the beauty of PetzWhze Subscriptions.
You can skip an upcoming order in advance, or cancel a subscription at
any given time with no long-term contracts or hidden fees. Plus, we send
you friendly reminders of upcoming Subscription charges/shipments so
that way you have plenty of time to make changes or pause a subscription
if you don't need more pet food, if you're heading out of town, etc. if you forget to cancel or adjust they will be charged.

Make changes to your
PETZwhze Subscriptions at anytime by
logging into your customer account portal. Don't have an account, yet? Create one here!

If you need further help, feel free to contact our team directly by sending an email to petzinfo@petzwhze.com or give us a call directly to speak with a live pet care advisor: (936) 597-5897